IBM Support

JR53570: PROFILE UPGRADE FAILS WHEN YOU UPGRADE FROM IBM BPM V8.0.0.0

Direct links to fixes

8.0.1.3-WS-BPM-IFJR53570
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • When you upgrade from IBM Business Process Manager (BPM)
V8.0.0.0, the profile is not upgraded and you see the
following exception in the BPMProfileUpgrade.log file:

ADMA0048E: An unknown module is
encountered-process-portal-support.war+WEB-INF/web.xml.

Local fix

  • N/A

Problem summary

  • ****************************************************************
* USERS AFFECTED:  IBM Business Process Manager                *
****************************************************************
* PROBLEM DESCRIPTION: When you upgrade from IBM Business      *
*                      Process Manager (BPM) V8.0.0.0, the     *
*                      profile is not upgraded and you see     *
*                      the following exception in the          *
*                      BPMProfileUpgrade.log file:             *
*                      ADMA0048E: An unknown module is         *
*                      encountered-process-portal-             *
*                      support.war+                            *
*                      WEB-INF/web.xml.                        *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
No additional information is available.

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.3 that fixes ensures the
profile is upgraded from IBM BPM V8.0.0.0.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR53570:

1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue
2. Select APAR or SPR, enter JR53570, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR53570
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-06-10
    • 

  • Closed date
    2015-10-30
    • 

  • Last modified date
    2015-10-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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