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JR53564: After enabling feature pack 7, unable to remove public promotion code shared by two promotions.

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APAR status

  • Closed as program error.

Error description

  • A shopper applies a public promotion code to order that is
    shared by two promotions. If the shopper wants to remove this
    entered code, they must click remove code twice before it can be
     removed from order.
    

Local fix

Problem summary

  • USERS AFFECTED:
    Websphere Commerce v7 customers who use the same promotion code
    for multiple promotions.
    
    PROBLEM ABSTRACT:
    After enabling feature pack 7, unable to remove public promotion
     code shared by two promotions.
    
    BUSINESS IMPACT:
    Shoppers are frustrated that they seemingly cannot remove a
    promotion code from their order.
    
    RECOMMENDATION:
    

Problem conclusion

  • When a promotion code is entered by the shopper, a record is
    created for each promotion using that code.  The logic that is
    executed to remove the promotion code was removing only the
    first usage record, leaving the promotion code attached to the
    order.   This logic was modified to ensure that all such usage
    records have been removed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53564

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-10

  • Closed date

    2015-06-19

  • Last modified date

    2015-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021