JR53556: MAIL.MIME.CHARSET JAVA VIRTUAL MACHINE PROPERTY IS NOT RECOGNIZED FOR TASK EMAIL NOTIFICATIONS

Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If you configure the mail.mime.charset Java Virtual Machine
  (JVM) property in the cluster member (single cluster or
  application target cluster in a multi-cluster deployment
  environment) for IBM Business Process Manager (BPM) to use a
  character encoding other than UTF-8, that encoding is not used
  for email notifications sent by IBM BPM for tasks. Only UTF-8
  encoding is used regardless of the setting of the property.
  
  PRODUCTS AFFECTED
  IBM BPM Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• IBM BPM does not read and use the mail.mime.charset property
  configured in the JVM.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 that reads and uses the
  mail.mime.charset property configured in the JVM, defaulting to
  UTF-8 if the property is not set.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR53502.  (Interim fix JR53556 is superseded by interim fix
  JR53502.)
  
   1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
   2. Select APAR or SPR, enter JR53502, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R850 PSY

     UP