Direct links to fixes
APAR status
Closed as program error.
Error description
You receive an email notification on your mobile device, but you do not see any text. Instead, you see a MIME attachment that cannot be opened. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
An email gadget feature was added to IBM BPM V8.5 that uses a MIME attachment. In IBM BPM V8.5.5, this feature was incorrectly turned on by default as part of the new IBM BPM endpoint feature. As a result, the body of the email is blank and some mobile devices cannot open the MIME attachment.
Problem conclusion
A fix for IBM BPM V8.5.5.0 is available that restores the default email behavior prior to the new features being added. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR53455: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53455, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR53455
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-05-28
Closed date
2015-07-01
Last modified date
2015-07-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R855 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021