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JR53330: DOCUMENT LIST CONTROL CONFIGURED TO DISPLAY DOCUMENTS ASSOCIATED WITH PROCESS INSTANCE DOES NOT WORK IN INTERNET EXPLORER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Business Process Manager (BPM) V8.5.6, the Document List
    coach view is not shown correctly in Internet Explorer 9, 10, or
     11 when the coach view is configured to display documents
    associated with a process instance, regardless of compatibility
    mode settings.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Use another browser, such as Chrome.
    

Problem summary

  • When "Associate with Process Instance" is selected, the Document
     List coach view uses a function that is available in in Chrome
    and Firefox but not in Internet Explorer 9, 10, or 11. Because
    those versions of Internet Explorer do not recognize the
    function, the Document List coach view does not display
    correctly.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.6.0 that replaces the
    function with a global function that is available in all
    browsers for the Document List coach view.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR53330:
    
        1. Select IBM Business Process Manager with your edition
    from the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
        2. Select APAR or SPR, enter JR53330, and click Continue.
    
    A fix is also available for IBM BPM V8.5.5.0. To obtain, follow
    the instruction above, substituting the version with 8.5.5.0.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53330

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-12

  • Closed date

    2015-05-19

  • Last modified date

    2015-11-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R856 PSY

       UP

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Document Information

Modified date:
09 November 2015