IBM Support

JR53179: TASK REASSIGNMENT WINDOW IN TEAM PERFORMANCE DASHBOARD SHOWS INCORRECT USER AS TASK OWNER

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APAR status

  • Closed as program error.

Error description

  • As a manager, you open the Team Performance dashboard and select
    a team. You click the Tasks tab and then the blue reassign
    button. You hover the mouse over the user name and notice that
    the tooltip shows a different user.  Additionally, tasks are
    assigned to an incorrect user, which is the user displayed in
    the tooltip.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • When a user has a numeric name that is the same as the IBM
    BPM-generated user ID of another user, the Team Performance
    dashboard incorrectly retrieves the user data by using the
    numeric name field instead of the IBM BPM User ID field. As a
    result, the tooltip to displays the name of the other user.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that correctly retrieves
    the user data specifically by using the IBM BPM User ID field.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR53179:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR53179, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR53179

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-21

  • Closed date

    2015-07-16

  • Last modified date

    2015-07-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
16 July 2015