Direct links to fixes
APAR status
Closed as program error.
Error description
As a manager, you open the Team Performance dashboard and select a team. You click the Tasks tab and then the blue reassign button. You hover the mouse over the user name and notice that the tooltip shows a different user. Additionally, tasks are assigned to an incorrect user, which is the user displayed in the tooltip. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
When a user has a numeric name that is the same as the IBM BPM-generated user ID of another user, the Team Performance dashboard incorrectly retrieves the user data by using the numeric name field instead of the IBM BPM User ID field. As a result, the tooltip to displays the name of the other user.
Problem conclusion
A fix is available for IBM BPM V8.5.5.0 that correctly retrieves the user data specifically by using the IBM BPM User ID field. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR53179: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53179, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR53179
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-21
Closed date
2015-07-16
Last modified date
2015-07-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R855 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021