APAR status
Closed as program error.
Error description
The discount on the order is calculated incorrectly when OrderCalculate is called a second time through promotion engine evaluation. There is a cache in OrderRunningTotal that is normally cleared after the promotion engine evaluation, however, if a custom command that re-invokes the logic with some order updates, the cached result is returned instead of recalculating the new subtotal. This results in promotion applies to the already discounted subtotal to give additional unintended discount.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce V7 users who have custom commands that calls the OrderCalculate command a second time within promotion engine evaluation cycle. PROBLEM ABSTRACT: Incorrect discount given for order running total for customized promotions. BUSINESS IMPACT: Shoppers are given incorrect promotion discounts on the order subtotal RECOMMENDATION:
Problem conclusion
Added cache clearing to OrderRunningTotal class, so that after an evaluation is done, cache is removed. Any subsequent calls to OrderRunningTotal would need to recalculate the order again since order items at this time could be different.
Temporary fix
Comments
APAR Information
APAR number
JR53107
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-14
Closed date
2015-06-19
Last modified date
2015-06-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021