Fixes are available
APAR status
Closed as program error.
Error description
In IBM Process Portal, the Team Performance dashboard takes a long time to load in IBM Business Process Manager (BPM) environments where there are a large number of teams and process application snapshots. PRODUCTS AFFECTED IBM BPM Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
The logic for determining for the teams to display in the Team Summary area of the dashboard searches every project and snapshot to look up the team information for the teams of which you are a member. In an IBM BPM environment where there are a large number of process application snapshots and teams, the amount of time required to retrieve the team information can, therefore, become long.
Problem conclusion
A fix is available for IBM BPM V8.5.0.1 and V8.5.6.0 CF02 that adds a new database query that looks up the project with which a team is associated, and a cache that stores teams that have been found during previous loads of the Team Performance dashboard (by any user), reducing the amount of time required to load the dashboard. For V8.5.0.1, on Fix Central (http://www.ibm.com/support/fixcentral), search for JR53731. Interim fix JR53731 contains the fix for interim fix JR52979. 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53731, and click Continue. For V8.5.6.0 CF02, on Fix Central (http://www.ibm.com/support/fixcentral), search for JR54002. Interim fix JR54002 contains the fix for interim fix JR52979. 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR54002, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR52979
Reported component name
BPM EXPRESS
Reported component ID
5725C9600
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-04-02
Closed date
2015-07-23
Last modified date
2016-04-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 October 2021