JR52979: TEAM PERFORMANCE DASHBOARD TAKES LONG TIME TO OPEN BECAUSE OF A HIGH NUMBER OF TEAMS AND SNAPSHOTS

Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In IBM Process Portal, the Team Performance dashboard takes a
  long time to load in IBM Business Process Manager (BPM)
  environments where there are a large number of teams and process
  application snapshots.
  
  PRODUCTS AFFECTED
  IBM BPM Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• The logic for determining for the teams to display in the Team
  Summary area of the dashboard searches every project and
  snapshot to look up the team information for the teams of which
  you are a member.  In an IBM BPM environment where there are a
  large number of process application snapshots and teams, the
  amount of time required to retrieve the team information can,
  therefore, become long.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 and V8.5.6.0 CF02 that
  adds a new database query that looks up the project with which a
  team is associated, and a cache that stores teams that have
  been found during previous loads of the Team Performance
  dashboard (by any user), reducing the amount of time required to
  load the dashboard.
  
  For V8.5.0.1, on Fix Central
  (http://www.ibm.com/support/fixcentral), search
  for JR53731.  Interim fix JR53731 contains the fix for interim
  fix JR52979.
  
   1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
   2. Select APAR or SPR, enter JR53731, and click Continue.
  
  For V8.5.6.0 CF02, on Fix Central
  (http://www.ibm.com/support/fixcentral), search
  for JR54002.  Interim fix JR54002 contains the fix for
  interim fix JR52979.
  
   1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
   2. Select APAR or SPR, enter JR54002, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R850 PSY

     UP