Direct links to fixes
APAR status
Closed as program error.
Error description
You receive sporadic NullPointerExceptions when a process instance is accessing managed assets, perhaps caused by a java.lang.NullPointerException at com.lombardisoftware.client.persistence. ManagedAsset$AssetData.getLength(ManagedAsset.java:94) at com.lombardisoftware.core.script.js.PreparedScope. createManagedAssetsScope(PreparedScope.java:585) ... 68 more
Local fix
Problem summary
Managed assets are held in a cache so that the managed asset's contents do not need to be read from the database each time the asset is accessed. The access pattern to this cache lacks of some synchronization. As a result, a null value instead of the managed asset's data is returned.
Problem conclusion
A fix is available for IBM BPM V8.5.5.0 that repairs the access pattern. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR52955: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR52955, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR52955
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-27
Closed date
2015-05-21
Last modified date
2015-05-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R855 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 October 2021