IBM Support

JR52938: YOU CANNOT EXPORT A SNAPSHOT IF A MANAGED ASSET IS CLONED OR COPIED WITHIN A PROJECT

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APAR status

  • Closed as program error.

Error description

  • When you copy or clone a managed asset, both objects, the
    original and the copy, point to the same binary content inside
    the BLOB database. An error occurs when you try to export a
    snapshot that has duplicate managed assets, exporting fails, and
     the following message is logged in the SystemOut.log file:
    
     [3/12/15 14:28:15:466 CDT] 000006c3 wle           E
    CWLLG2015E:  An unexpected runtime exception occurred. See
    exception for more details.  Error: Requested external file does
    not exist: C:\Windows\TEMP\a70b193d-c069-44d2-8bde-2f44db3bb416.
                                     com.ibm.bpm.pal.PALException:
    Requested external file does not exist:
    C:\Windows\TEMP\a70b193d-c069-44d2-8bde-2f44db3bb416
     at
    com.ibm.bpm.pal.action.BaseActionsImpl.executeAction(BaseActions
    Impl.java:355)
     at
    com.ibm.bpm.pal.action.SnapshotActionsImpl.exportSnapshot(Snapsh
    otActionsImpl.java:239)
     at
    com.lombardisoftware.repository.server.ImportExportServlet.getEx
    port(ImportExportServlet.java:182)
     at
    com.lombardisoftware.repository.server.ImportExportServlet.servi
    ce(ImportExportServlet.java:110)
    
    Caused by: com.lombardisoftware.expimp.ExportImportException:
    Requested external file does not exist:
    C:\Windows\TEMP\a70b193d-c069-44d2-8bde-2f44db3bb416
     at
    com.lombardisoftware.expimp.ExportImportManager.exportOtherFiles
    (ExportImportManager.java:1906)
     at
    com.lombardisoftware.expimp.ExportImportManager.export(ExportImp
    ortManager.java:1744)
     at
    com.lombardisoftware.server.ejb.expimp.ExportImportServiceCore.e
    xport(ExportImportServiceCore.java:187)
     at
    com.lombardisoftware.server.ejb.expimp.ExportImportServiceCore.e
    xportWithDependencies(ExportImportServiceCore.java:261)
    
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • When you export process application, the first object that
    refers to the BLOB database is found and the BLOB content is
    written to a file inside the file system. The first object is
    exported and the binary content is deleted from file system.
    When the other reference tries to access the deleted content, an
     error occurs because the file is missing.
    

Problem conclusion

  • A fix is available that ensures the binary content remains in
    file system until the last object that refers to this file is
    exported.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), and
    search for JR52938:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR52938, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52938

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-25

  • Closed date

    2015-05-21

  • Last modified date

    2015-05-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
21 May 2015