IBM Support

JR52897: IN IBM PROCESS PORTAL, AN INCORRECT TASK DUE DATE IS DISPLAYED IN THE TEAM PERFORMANCE DASHBOARD

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • You are using a custom coach view that has implemented a Modify
    Task option. You change the due date by using the custom Modify
    Task and verify the modified due date for the task on the Work
    page. You open the Team Performance dashboard and observe that
    task due date is not updated.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The task index is not updated when you modify a task and the
    Team Performance dashboard uses the task index to retrieve the
    due date. The Work page uses a REST query rather than the task
    index; therefore, it displays the correct due date.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1 and V8.5.5.0 that
    correctly updates the task index for due dates.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR52897:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR52897, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR52897

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-23

  • Closed date

    2015-07-17

  • Last modified date

    2015-09-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
21 September 2015