IBM Support

JR52897: IN IBM PROCESS PORTAL, AN INCORRECT TASK DUE DATE IS DISPLAYED IN THE TEAM PERFORMANCE DASHBOARD

Direct links to fixes

8.5.5.0-WS-BPM-IFJR52897
8.5.0.1-WS-BPM-IFJR52897
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • You are using a custom coach view that has implemented a Modify
Task option. You change the due date by using the custom Modify
Task and verify the modified due date for the task on the Work
page. You open the Team Performance dashboard and observe that
task due date is not updated.

PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • The task index is not updated when you modify a task and the
Team Performance dashboard uses the task index to retrieve the
due date. The Work page uses a REST query rather than the task
index; therefore, it displays the correct due date.

    



Problem conclusion


    

  • A fix is available for IBM BPM V8.5.0.1 and V8.5.5.0 that
correctly updates the task index for due dates.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR52897:

1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
2. Select APAR or SPR, enter JR52897, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR52897
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    855
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-03-23
    • 

  • Closed date
    2015-07-17
    • 

  • Last modified date
    2015-09-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback