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JR52861: TASK ASSIGNMENT WITH LAST USER DISTRIBUTION SET MIGHT NOT WORK WHEN TEAM FILTER SERVICES ARE USED

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APAR status

  • Closed as program error.

Error description

  • When tasks are assigned to teams in IBM Process Designer, you
    can choose from various user distributions. One of these user
    distributions is Last User. The Last User distribution
    automatically routes a task to the user who was the last to
    complete a task assigned to the same team within the same
    process instance. However, this user distribution does not work
    when an additional team filter service is used.
    

Local fix

Problem summary

  • A team filter service creates an ad hoc group containing the
    users that the filter service determined. The Last User
    distribution looks for tasks assigned to the same team as the
    current task. When a team filter service is used, this team is
    represented by the ad hoc group. But because the ad hoc group is
    specific to the current task, a matching last user can never be
    found.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that changes the Last
    User distribution so that the ad hoc group created by the team
    filter service is not used any more as basis for selecting the
    tasks. If a user is found, the current task is assigned to that
    user if it is additionally contained in the ad hoc group;
    otherwise, it is assigned to the ad hoc group itself.
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR52861:
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR52861, and click Continue.
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    For prior BPM versions such as BPM 8.5.0.1 the fixes JR52385
    and JR53047 are included in this fix (JR52861)
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR52861

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-18

  • Closed date

    2015-04-07

  • Last modified date

    2015-09-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
04 September 2015