JR52767: USERS WHO HAVE THE OPERATOR ROLE CANNOT ACCESS THE FAILED EVENT MANAGER PANEL IN THE ADMINISTRATIVE CONSOLE

bpm.8560.cf1.delta.repository.2
bpm.8560.cf1.delta.repository.1
8.5.6.0-WS-BPM-IFJR52767
8.5.5.0-WS-BPM-IFJR52767
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If an operator tries to access the Failed Event Manager panel in
  administrative console, he or she receives a ?null? error
  message in the Deployment Environment panel. A
  NullPointerException is logged in FFDC.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  

Local fix

• n/a
  

Problem summary

• In IBM BPM V8.5, the Failed Event Manager panel was moved to the
   Deployment Environment panel. To view the Deployment
  Environment panel, you must log in to the administrative console
   as an administrator. An operator cannot access the Deployment
  Environment panel and, therefore, doesn't have access to the
  Failed Event manager panel.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5 that allows an operator to
   view the Deployment Environment panel and the Failed Event
  Manager panel.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52767:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR52767, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Log in to the administrative console as an administrator.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R855 PSY

     UP

• R856 PSY

     UP