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JR52734: Dynamic kit "Re-Order" fails in the WCS/OMS/Configurator Integration environment

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APAR status

  • Closed as program error.

Error description

  • In a WebSphere Commerce environment that is integrated with
Sterling Order Management and Sterling Configurator, the store
"Re-Order" function does not work if the order contains a
dynamic kit.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce V7 users on Feature Pack 7 and integrated
with Sterling OMS and Sterling Configurator.

PROBLEM ABSTRACT:
Dynamic kit "Re-Order" fails in the WCS/OMS/Configurator
Integration environment

BUSINESS IMPACT:
Shopper cannot use the "Re-Order" function from the Order
History page.

RECOMMENDATION:

    



Problem conclusion


    

  • 1) Fix an exception in SterlingOMSAPIHelper.
2) Update logic so that if the WebSphere Commerce and Sterling
OMS integration is a direct P2P integration, WebSphere Commerce
triggers Sterling OMS getOrderLineDetails SDF service, instead
of calling the getOrderLineDetails API directly.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR52734
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-03-04
    • 

  • Closed date
    2015-04-20
    • 

  • Last modified date
    2015-04-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 April 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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