IBM Support

JR52721: TEAMWORKS WEB APPLICATION ERROR PAGE DOES NOT INCLUDE A UUID FOR TRACKING ERROR MESSAGES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If you run a servlet in the Teamworks web application and
    encounter an error, the error page does not include a UUID for
    the end user to track the error. The error message is logged in
    the SystemOut.log file but cannot be correlated to the user
    error.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.3 that adds in a UUID for
    the end user to track the error in the SystemOut.log file.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR52721:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR52721, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52721

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-03

  • Closed date

    2015-03-20

  • Last modified date

    2015-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
20 March 2015