JR52721: TEAMWORKS WEB APPLICATION ERROR PAGE DOES NOT INCLUDE A UUID FOR TRACKING ERROR MESSAGES

bpm.8560.cf1.delta.repository.2
bpm.8560.cf1.delta.repository.1
8.0.1.3-WS-BPM-IFJR52721
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If you run a servlet in the Teamworks web application and
  encounter an error, the error page does not include a UUID for
  the end user to track the error. The error message is logged in
  the SystemOut.log file but cannot be correlated to the user
  error.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.3 that adds in a UUID for
  the end user to track the error in the SystemOut.log file.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52721:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR52721, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

     UP