JR52715: Encounter access control exceptions when integrated with Sterling Order Management 9.4

8.0.0.0-WS-WC70FeaturePack8Server-IFJR52715
8.0.0.0-WS-WC70FeaturePack8Developer-IFJR52715

APAR status

• Closed as program error.

Error description

• Invoking SCWC_SDF_changeOrderRealTime service using
  WCIntegrationUser on Sterling Order Management 9.4 throws an
  access control exception.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Feature Pack 8 integrated with Sterling Order
   Management 9.4.
  
  PROBLEM ABSTRACT:
  Encounter access control exceptions when integrated with
  Sterling Order Management 9.4
  
  BUSINESS IMPACT:
  Shoppers will not be able to cancel an order on the storefront
  when side-by-side integration is enabled with Sterling Order
  Management 9.4.
  
  RECOMMENDATION:
  

Problem conclusion

• When invoking the SCWC_SDF_changeOrderRealTime service, passing
  the UserOverride element in the request XML allows
  WCIntegrationUser to modify the order.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP