JR52714: External Order details page shows error when integrated with OMS 9.4.

8.0.0.0-WS-WC70FeaturePack8Server-IFJR52714
8.0.0.0-WS-WC70FeaturePack8Developer-IFJR52714

APAR status

• Closed as program error.

Error description

• Invoking SCWC_SDF_getCompleteOrderDetails service with
  ModificationType input parameter returns a response whose JSON
  format does not match the expected format in WC.
  

Local fix

• Remove the ModificationType parameter from
  wcfSSFS:getDataFromSSFS call in
  StoreDir/Snippets/Order/SterlingIntegration/SBSOrderDetails.jsp
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce FEP8 integrated with SSFS 9.4
  
  PROBLEM ABSTRACT:
  External Order details page shows error when integrated with OMS
   9.4.
  
  BUSINESS IMPACT:
  Users will not be able to see details of a history order on the
  store when Side By Side integration is enabled with SSFS 9.4
  
  RECOMMENDATION:
  

Problem conclusion

• While converting the response XML from
  SCWC_SDF_getCompleteOrderDetails service call, the
  ModificationType element is read and converted into a map where
  Modification requested is key and ModificationAllowed is the
  value.
  
  For example, if ModificationType = Cancel was requested, then
  the response JSOM will contain
  Modification: { CANCEL: 'Y|N'}
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP