IBM Support

JR52555: Unique promotion codes can be added to orders by multiple guest shoppers.

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APAR status

  • Closed as program error.

Error description

  • Guest shoppers are able to apply a unique promotion code
    immediately after another guest shopper applies the same code to
     their order.
    
    Release timeout configuration parameter for unique promotion
    code, WaitingPeriodForUniqueCodeRelease, in the feature pack
    promotion component configuration file wc-admin-component should
     have had a default value of 1440, but is set to 0.
    

Local fix

  • Manually change the "WaitingPeriodForUniqueCodeRelease" value
    back to 1440 (from 0).
    

Problem summary

  • USERS AFFECTED:
    All WebSphere Commerce users who take advantage of unique
    promotion codes and support guest shoppers.
    
    PROBLEM ABSTRACT:
    Unique promotion codes can be added to orders by multiple guest
    shoppers.
    
    BUSINESS IMPACT:
    The promotion code can successfully be added to a second order,
    causing shopper confusion later in the shopping flow.
    
    RECOMMENDATION:
    

Problem conclusion

  • The "WaitingPeriodForUniqueCodeRelease" value was incorrectly
    set to 0 (instead of 1440) as part of APAR JR52511.
    
    The original default value of 1440 was restored for the
    "WaitingPeriodForUniqueCodeRelease" configuration parameter in
    the feature pack promotion component configuration.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52555

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2015-02-11

  • Closed date

    2015-03-30

  • Last modified date

    2015-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021