JR52533: COMPLETED BPD INSTANCES WITH TASKS IN STATUS RECEIVED

8.0.1.3-WS-BPM-IFJR55686
7.5.1.2-WS-BPM-IFJR52533
8.0.1.2-WS-BPM-IFJR52533
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If you are using activities that have interrupting events
  attached, you might occasionally observe completed business
  process definition (BPD) instances that are closed yet contain
  active tasks marked RECEIVED.
  

Local fix

• In the Process Inspector, in IBM Process Designer, use REST or
  JavaScript APIs to manually resume the instance. The open task
  automatically completes.
  

Problem summary

• The problem occurs, when two actions run at the same time:
  
  - The implementation of the activity is running
  - The attached interrupting event uses the message
  
  Both actions read, modify, and save the task. In such a
  situation, the outcome depends on the exact timing: sometimes,
  the correct CLOSED status is replaced by an incorrect RECEIVED
  status.
  

Problem conclusion

• A fix is/will be available for IBM BPM V8.0.1.2 that locks the
  task before modifying it.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52533:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR52533, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R801 PSY

     UP