IBM Support

JR52504: COACHUNEXPECTEDFAILUREEXCEPTION OCCURS WHEN STARTING A SERVICE TASK CAUSED BY AN UNRESOLVED REFERENCE IN A PROCESS MODEL

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APAR status

  • Closed as program error.

Error description

  • When you start a service task  by using the REST API the
    response cannot be created because there is an unresolved
    reference in the process model. As a result, you see the
    CoachUnexpectedFailureException. This exception causes the
    start of the service task to fail and the client to get a
    response with status code 500 (internal server error). In the
    SystemOut.log file, you see an exception that is similar to the
    following exception:
    
    00000047 RestHelper 3 Encountered exception has message:
    com.ibm.bpm.wle.api.CoachUnexpectedFailureException: CWTBG0061E:
    Unexpected failure occurred while processing the coach xml:
    'com.lombardisoftware.client.delegate.BusinessDelegateException:
    Service with ID TWProcess.3e2cabaf-b1b9-4d1e-a60d-586b159d1844
    not found.'
    

Local fix

Problem summary

  • Because there are unresolved references in the IBM BPM model
    (the code that assembles the result of the start service REST
    API) an exception is thrown when the reference is resolved. As a
    result, the start of the task fails and the start task REST API
    returns a status code 500 (internal server error).
    

Problem conclusion

  • A fix is/will be available for IBM BPM V7.5.1.2 that can deal
    with unresolved references when assembling the result for the
    start task REST API.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR52504:
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR52504, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR52504

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-05

  • Closed date

    2015-04-07

  • Last modified date

    2015-04-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R751 PSY

       UP

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Document Information

Modified date:
07 April 2015