IBM Support

JR52410: MONITORING IBM BPM SERVICES WITH JMX (MBEAN) WHEN DURATION IS USED AS A FILTER CRITERIA DOES NOT WORK

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • You can retrieve performance data for processes and services  by
    using JMX to retrieve data from Process Monitor, which is a
    subcomponent of the IBM Business Process Manager (BPM) server.
    You can filter your search either by using
    retrieveMonitorByFilter() or retrieveMonitorByFilterAsJSON()
    with filter criteria. However, when you use the duration as a
    filter criteria, active services are not returned, even if they
    meet the criteria.
    

Local fix

  • Use the retrieveMonitorAll() or retrieveMonitorAllAsJSON()
    methods to get all data and then filter on your own or specify 0
    as duration and filter only on the step count.
    

Problem summary

  • This problem occurs because the total time is used to filter on
    the duration, which is not set unless the service has finished.
    The total time for active services is always 0.
    

Problem conclusion

  • A fix is available for IBM BPM V7.5.1.2 that changes the
    calculation of the total duration for active services.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR52410:
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR52410, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR52410

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-27

  • Closed date

    2015-03-27

  • Last modified date

    2015-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R751 PSY

       UP

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Document Information

Modified date:
27 March 2015