IBM Support

JR52352: THE MODIFY TASK COMPONENT OF A HUMAN SERVICE DOES NOT WORK WHEN DUE DATE IS USED WITH "USER TO CHOOSE"

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APAR status

  • Closed as program error.

Error description

  • A modify task component can be added to a human service in
    Process Designer to trigger modifications to certain properties
    during its execution. There are issues when the due date option
    is enabled with the behavior set to "user to choose".
    
    This will bring up a web page that does not allow the selection
    of the new due date and the continue button is not functional.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Remove the modify task component from the human service.
    
    Then have users use the modify task feature of process portal to
    make changes to the due date. This is one of the options
    available in the drop down menu for a task in the work tab of
    Process Portal.
    

Problem summary

  • A styling issue renders the date picker unusable.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that corrects the path
    to the referenced stylesheet allowing the page to behave
    correctly. On Fix Central
    (http://www.ibm.com/support/fixcentral), search for JR52352:
    
        1. Select IBM Business Process Manager with your edition
    from the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
        2. Select APAR or SPR, enter JR52352, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52352

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-21

  • Closed date

    2015-03-16

  • Last modified date

    2015-03-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
16 March 2015