JR52320: Physical store name is missing in the "Available In-Store" field

APAR status

• Closed as program error.

Error description

• On an Aurora starter store Product details page, the "Available
  In-Store" field might not return the store name. This problem
  can occur after a shopper changes the defining attributes of the
   product.
  
  You might encounter this issue if you enabled only the database
  cache (and not the memory cache) in the INVCNF table.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 users with side-by-side Sterling Order
  Management Integration, and enabled only the database cache in
  the inventory configuration.
  
  PROBLEM ABSTRACT:
  Physical store name is missing in the "Available In-Store" field
  
  BUSINESS IMPACT:
  Shoppers cannot see the store name therefore shoppers do not
  know which stores have the product in stock.
  
  RECOMMENDATION:
  

Problem conclusion

• Updated code so that when only the database cache is enabled,
  return the store identifier with the unique id in the response
  of the BOD service.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS DEV ED W

• Fixed component ID

  5724I3900

Applicable component levels

• R700 PSY

     UP