IBM Support

JR52169: ERROR OCCURS WHEN YOU TRY TO ACCESS THE INSTRUMENTATION TAB ON THE PERFORMANCE ADMIN CONSOLE

Direct links to fixes

bpm.8560.cf1.delta.repository.2
bpm.8560.cf1.delta.repository.1
8.5.0.1-WS-BPM-IFJR52169
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • When you have a three-cluster environment and the proxy server
is not set up, you receive the following error when you try to
access the Instrumentation tab in the Performance Admin console:

webcontainer E
com.ibm.ws.webcontainer.internal.WebContainerhandleRequest
SRVE0255E: A WebGroup/Virtual Host to
handle/portal/js/dojo/1.6.1/dojo/dojo.js has not been defined.

PRODUCTS AFFECTED:
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • The clustered environment cannot locate the Dojo code when
loading the Instrumentation tab in the Performance Admin
console.

    



Problem conclusion


    

  • A fix is available for IBM BPM V8.5.0.1 that allows the
Instrumentation tab in the Performance Admin console to be used
in a clustered environment.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR52169:

1. Select IBM Business Process Manager from the product
selector, the installed version to the fix pack level, and your
platform, and then click Continue.
2. Select APAR or SPR, enter JR52169, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR52169
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-12-30
    • 

  • Closed date
    2015-02-27
    • 

  • Last modified date
    2015-02-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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