IBM Support

JR52169: ERROR OCCURS WHEN YOU TRY TO ACCESS THE INSTRUMENTATION TAB ON THE PERFORMANCE ADMIN CONSOLE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you have a three-cluster environment and the proxy server
    is not set up, you receive the following error when you try to
    access the Instrumentation tab in the Performance Admin console:
    
    webcontainer E
    com.ibm.ws.webcontainer.internal.WebContainerhandleRequest
    SRVE0255E: A WebGroup/Virtual Host to
    handle/portal/js/dojo/1.6.1/dojo/dojo.js has not been defined.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The clustered environment cannot locate the Dojo code when
    loading the Instrumentation tab in the Performance Admin
    console.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1 that allows the
    Instrumentation tab in the Performance Admin console to be used
    in a clustered environment.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR52169:
    
    1. Select IBM Business Process Manager from the product
    selector, the installed version to the fix pack level, and your
    platform, and then click Continue.
    2. Select APAR or SPR, enter JR52169, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR52169

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-12-30

  • Closed date

    2015-02-27

  • Last modified date

    2015-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
27 February 2015