Direct links to fixes
APAR status
Closed as program error.
Error description
Using a Document List coach view in a toolkit triggers a request like /portal/jsp/callService.do?serviceRef=1.1f60baf5-c9af-4be7-a3e3 -89c49265d9ad&snapshotId=2064.580474e9-dc3f-4855-bd54-2253f73f9b 42 However, this callService.do request uses the toolkit snapshot (also known as the context), instead of the process app context. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
While you invoke a service, the Document List coach view uses the context of the process app or toolkit where it is located. However, when the Document List is in a toolkit because the snapshot of the running process app is not used for the service call, a request similar to the following request is triggered: /portal/jsp/callService.do?serviceRef=1.1f60baf5-c9af-4be7-a3e3 -89c49265d9ad&snapshotId=2064.580474e9-dc3f-4855-bd54-2253f73f9b 42 Updates in the Process Admin Console to the environment variables that define the target server are not found and return to the default settings. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Problem conclusion
A fix is available for IBM BPM V8.0.1.2 and 8.5.5.0 that uses the context of the running process app instead of the context of the coach view's location, which returns the right value for the environment variables. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR52043: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR52043, and click Continue. A fix is also available for IBM BPM V8.0.1.3. The fix for this APAR on 8.0.1.3 has been superseded and included in fix for JR50346 . To obtain, following the instruction above, substituting the APAR id with JR50346. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR52043
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-12-12
Closed date
2014-12-23
Last modified date
2015-11-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 October 2021