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JR51918: IBM PROCESS PORTAL PERFORMS SLOWLY ON IOS 7 DEVICES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On devices with iOS 7 as the operating system, IBM Process
    Portal performs slowly.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The Safari browser on iOS7 devices prevents the stylesheet (css)
    and image files from being loaded while a long-polling request
    (issued by the IBM BPM JavaScript code running in the browser to
    poll for task notifications) is in progress, causing Process
    Portal pages to load more slowly.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that detects the Safari
    browser and replaces long polling with more frequent polling,
    minimizing the performance impact that results from the
    browser's behavior.
    
    Interim fix JR51918 includes interim fix JR51706. For more
    information, see "JR51706: COMETD SESSION MANAGER'S
    WAITFORCHANNEL METHOD CAUSES TRANSACTION TIMEOUTS"
    (http://www.ibm.com/support/docview.wss?uid=swg1JR51706).
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR51918:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR51918, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR51918

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-12-03

  • Closed date

    2015-02-03

  • Last modified date

    2016-09-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
06 September 2016