JR51902: YOU CANNOT UPDATE USER ATTRIBUTES BY USING BULK USER ATTRIBUTE ASSIGNMENT IN THE PROCESS ADMIN CONSOLE

8.5.0.1-WS-BPM-IFJR51902
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When you set a user attribute by using Bulk User Attribute
  Assignment in the Process Admin Console, the user access
  functions that Process Portal, JavaScript APIs, REST APIs, and
  task email notifications use still remain the old values.
  

Local fix

• You can use one of these workarounds:
  
  In the Process Admin Console, go to User Management > Bulk User
  Attribute Assignment and change the user attributes. For more
  information, see ?Assigning user attributes?
  (https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ib
  m.wbpm.admin.doc/common/topic/assigning_user_attributes.html?cp=
  SSFPJS_8.5.0&lang=en). Then go to IBM BPM Admin > Manage Caches
  and reset the Profile cache. For more information, see
  ?Resetting Process Server caches?
  (https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ib
  m.wbpm.admin.doc/adminguide/topic/managing_procsvr_caches_dbs_A.
  html?cp=SSFPJS_8.5.0&lang=en).
  
  Use the user REST API to change the user attributes. For more
  information, see ?REST Interface for BPD-related Resources -
  User Resource - PUT Method?, see
  https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ibm
  .wbpm.ref.doc/rest/bpmrest/rest_bpm_wle_v1_user_usernameorid_put
  .htm?cp=SSFPJS_8.5.0&lang=en).
  
  Log in to Process Portal and change the user attributes in the
  user profile. For more information, see ?Setting preferences in
  Process Portal?
  (https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ib
  m.wbpm.wle.widget.doc/topics/tport_preferences.html?cp=SSFPJS_8.
  5.0&lang=en).
  

Problem summary

• The Process Admin Console updates only the database content. If
  the Profile cache is already populated, Process Portal,
  JavaScript APIs, REST APIs, and task email notifications use
  the outdated Profile cache content.
  

Problem conclusion

• A fix is/will be available for IBM BPM V8.5.0.1 that enables the
  Process Admin Console to update the Profile cache. With the fix
  applied, Process Portal, JavaScript APIs, REST APIs, and task
  email notifications use the correct user attributes.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR51902:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR51902 and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R850 PSY

     UP