IBM Support

JR51902: YOU CANNOT UPDATE USER ATTRIBUTES BY USING BULK USER ATTRIBUTE ASSIGNMENT IN THE PROCESS ADMIN CONSOLE

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APAR status

  • Closed as program error.

Error description

  • When you set a user attribute by using Bulk User Attribute
    Assignment in the Process Admin Console, the user access
    functions that Process Portal, JavaScript APIs, REST APIs, and
    task email notifications use still remain the old values.
    

Local fix

  • You can use one of these workarounds:
    
    In the Process Admin Console, go to User Management > Bulk User
    Attribute Assignment and change the user attributes. For more
    information, see ?Assigning user attributes?
    (https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ib
    m.wbpm.admin.doc/common/topic/assigning_user_attributes.html?cp=
    SSFPJS_8.5.0&lang=en). Then go to IBM BPM Admin > Manage Caches
    and reset the Profile cache. For more information, see
    ?Resetting Process Server caches?
    (https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ib
    m.wbpm.admin.doc/adminguide/topic/managing_procsvr_caches_dbs_A.
    html?cp=SSFPJS_8.5.0&lang=en).
    
    Use the user REST API to change the user attributes. For more
    information, see ?REST Interface for BPD-related Resources -
    User Resource - PUT Method?, see
    https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ibm
    .wbpm.ref.doc/rest/bpmrest/rest_bpm_wle_v1_user_usernameorid_put
    .htm?cp=SSFPJS_8.5.0&lang=en).
    
    Log in to Process Portal and change the user attributes in the
    user profile. For more information, see ?Setting preferences in
    Process Portal?
    (https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.0/com.ib
    m.wbpm.wle.widget.doc/topics/tport_preferences.html?cp=SSFPJS_8.
    5.0&lang=en).
    

Problem summary

  • The Process Admin Console updates only the database content. If
    the Profile cache is already populated, Process Portal,
    JavaScript APIs, REST APIs, and task email notifications use
    the outdated Profile cache content.
    

Problem conclusion

  • A fix is/will be available for IBM BPM V8.5.0.1 that enables the
    Process Admin Console to update the Profile cache. With the fix
    applied, Process Portal, JavaScript APIs, REST APIs, and task
    email notifications use the correct user attributes.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR51902:
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR51902 and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR51902

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-12-01

  • Closed date

    2015-01-30

  • Last modified date

    2015-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
30 January 2015