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JR51725: IBM PROCESS DESIGNER CANNOT REACH A CONNECTED PROCESS SERVER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Process Designer obtains the address of a connected IBM Process
    Server from IBM Process Center. In some cases, Process Center
    can reach the address but IBM Process Designer cannot reach the
    address. This issue occurs when, for example, a firewall is
    between Process Designer and Process Server that is not between
    Process Center and Process Server.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that allows you to
    define a new configuration scenario key named AE_TO_PS on the
    process server that specifies an alternative address to use for
    Process Designer to Process Server communications.
    Ask the administrator to define this scenario key if the default
    address provided by the process server to Process Center, which
    is used for deployment from Process Center to the process
    server, is insufficient for Process Designer to Process Server
    communications. For more information about how to define
    configuration scenario keys, see ?Configuring IBM BPM endpoints
    to match your topology?
    (http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.5/com.ibm
    .wbpm.imuc.stbpm.doc/topics/tsec_thirdpartyauthentication_endpoi
    ntservice.html?cp=SSFPJS_8.5.5&lang=en).
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR51725:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR51725, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR51725

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-04

  • Closed date

    2014-12-18

  • Last modified date

    2014-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
18 December 2014