Direct links to fixes
APAR status
Closed as program error.
Error description
When you start the application, the store and forward service cannot load certain artifacts and, as a result, does not start properly. In turn, modules that use the store and forward service do not function correctly. You see the following error in the FFDC log file: [10/24/14 10:47:22:930 CDT] FFDC Exception:java.lang.NullPointerException SourceId:com.ibm.ws.monitoring.utils.locateArtifactByAL() ProbeId:153 java.lang.NullPointerException at com.ibm.ws.al.scope.ALScopeImpl$1.run(ALScopeImpl.java:250) at com.ibm.ws.al.scope.ALScopeImpl$1.run(ALScopeImpl.java:248) at java.security.AccessController.doPrivileged(AccessController.jav a:273) at com.ibm.ws.al.scope.ALScopeImpl.getCatalog(ALScopeImpl.java:248) at com.ibm.ws.al.scope.ScopeContextImpl.getCatalog(ScopeContextImpl .java:143) at com.ibm.ws.al.ScopeContextAdapter.queryURLs(ScopeContextAdapter. java:141) at com.ibm.ws.al.ArtifactLoaderAdapter.queryURLs(ArtifactLoaderAdap ter.java:83) at com.ibm.ws.monitoring.utils.ModelLocator.locateArtifactByAL(Mode lLocator.java:146) at com.ibm.ws.monitoring.core.EventNatures.getEventNaturesForCompon entType(EventNatures.java:124) at com.ibm.ws.monitoring.core.MonitorFactory.load(MonitorFactory.ja va:81) at com.ibm.ws.monitoring.core.MonitorFactory.create(MonitorFactory. java:54) at com.ibm.wbiserver.storeandfwd.service.StoreAndForwardStateManage r.<clinit>(StoreAndForwardStateManager.java:61) at java.lang.J9VMInternals.initializeImpl(Native Method) at java.lang.J9VMInternals.initialize(J9VMInternals.java:236) at com.ibm.wbiservers.storeandfwd.startup.StoreAndForwardPart.start (StoreAndForwardPart.java:96) at com.ibm.wbiservers.storeandfwd.startup.StoreAndFwdAppService.sta rt(StoreAndFwdAppService.java:141) at com.ibm.wbiservers.storeandfwd.startup.StoreAndFwdBaseService.st artSFServices(StoreAndFwdBaseService.java:586) at com.ibm.wbiservers.storeandfwd.messaging.SFMeConnectionService.r un(SFMeConnectionService.java:226) at java.lang.Thread.run(Thread.java:773)
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: IBM Business Process Manager (BPM) Advanced * * IBM BPM Express * **************************************************************** * PROBLEM DESCRIPTION: When you start the application, the * * store and forward service cannot load * * certain artifacts and, as a result, * * does not start properly. In turn, * * modules that use the store and * * forward service do not function * * correctly. * * You see the following error in the * * FFDC log file: * * [10/24/14 10:47:22:930 CDT] FFDC * * Exception:java.lang.NullPointerExceptio * * n * * SourceId:com.ibm.ws.monitoring.utils.lo * * cateArtifactByAL() ProbeId:153 * * java.lang.NullPointerException * * at * * com.ibm.ws.al.scope.ALScopeImpl$1.run(A * * LScopeImpl.java:250) * * at * * com.ibm.ws.al.scope.ALScopeImpl$1.run(A * * LScopeImpl.java:248) * * at * * java.security.AccessController.doPrivil * * eged(AccessController.java:273) * * at * * com.ibm.ws.al.scope.ALScopeImpl.getCata * * log(ALScopeImpl.java:248) * * at * * com.ibm.ws.al.scope.ScopeContextImpl.ge * * tCatalog(ScopeContextImpl.java:143) * * at * * com.ibm.ws.al.ScopeContextAdapter.query * * URLs(ScopeContextAdapter.java:141) * * at * * com.ibm.ws.al.ArtifactLoaderAdapter.que * * ryURLs(ArtifactLoaderAdapter.java:83) * * at * * com.ibm.ws.monitoring.utils.ModelLocato * * r.locateArtifactByAL(ModelLocator.java: * * 146) * * at * * com.ibm.ws.monitoring.core.EventNatures * * .getEventNaturesForComponentType(EventN * * atures.java:124) * * at * * com.ibm.ws.monitoring.core.MonitorFacto * * ry.load(MonitorFactory.java:81) * * at * * com.ibm.ws.monitoring.core.MonitorFacto * * ry.create(MonitorFactory.java:54) * * at * * com.ibm.wbiserver.storeandfwd.service.S * * toreAndForwardStateManager.<clinit>(Sto * * reAndForwardStateManager.java:61) * * at * * java.lang.J9VMInternals.initializeImpl( * * Native Method) * * at * * java.lang.J9VMInternals.initialize(J9VM * * Internals.java:236) * * at * * com.ibm.wbiservers.storeandfwd.startup. * * StoreAndForwardPart.start(StoreAndForwa * * rdPart.java:96) * * at * * com.ibm.wbiservers.storeandfwd.startup. * * StoreAndFwdAppService.start(StoreAndFwd * * AppService.java:141) * * at * * com.ibm.wbiservers.storeandfwd.startup. * * StoreAndFwdBaseService.startSFServices( * * StoreAndFwdBaseService.java:586) * * at * * com.ibm.wbiservers.storeandfwd.messagin * * g.SFMeConnectionService.run(SFMeConnect * * ionService.java:226) * * at * * java.lang.Thread.run(Thread.java:773) * **************************************************************** * RECOMMENDATION: * **************************************************************** Because the thread context class loader is not set correctly, a java.lang.NullPointerException occurs in ArtifactLoader, causing the store and forward service to not start properly.
Problem conclusion
A fix is available for IBM BPM V8.0.1.2 that resets the thread context class loader to avoid the java.lang.NullPointerException. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR51703: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR51703, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR51703
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-11-03
Closed date
2014-12-15
Last modified date
2014-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
Document Information
Modified date:
15 December 2014