IBM Support

JR51469: FULLNAME OF USERS THAT ARE STORED IN FILE REGISTRY ARE SHOWN BLANK

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When another property for a user's full name (user fullname) is
    defined by using the configuration flag that was introduced with
    interim fix JR48484, interim fix JR50633 is installed (or
    JR49168 with V8.5.0.1 and later release), and the environment is
    a network deployment environment, the user fullname for internal
    user names appears as a blank value in the upper-right corner of
    IBM Process Portal and the Process Admin Console.
    

Local fix

Problem summary

  • The blank user fullname value occurs for internal users as a
    result of configuring interim fixes JR48484 and JR50633 together
    for network deployment environments. The issue arises as a
    result of the following contingencies:
    
    By default, IBM BPM uses the 'cn' user attribute that is stored
    in the WebSphere user registry to retrieve a user's full name.
    With JR48484 installed, when you use federated repositories, you
    can configure the user property to be different from 'cn' by
    using a corresponding setting in the 100Custom.xml file.
    In a network deployment environment, IBM BPM internal users are
    stored in the file registry, which is associated with federated
    repositories. Users who are stored in the file registry expose a
    limited set of properties including 'uid','cn','sn' and 'mail'.
    
    As a result, when you configure the property to retrieve the
    full name and do not set it to one of the properties that are
    used in the file registry, no full name can be retrieved for
    users who are stored in the file registry.
    
    You notice this issue especially after you install interim fix
    JR50633, which enforces updating the full name for a user
    logging in. If this user is stored in the file registry, his or
    her full name is deleted from the IBM BPM database.
    

Problem conclusion

  • A fix is/will be available for IBM BPM that ensures that,
    whenever a property is configured for retrieving the user full
    name that is not exposed in the file registry, the property 'cn'
    is used as source for the full name of the users who are stored
    in the file registry.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR51469
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR51469, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR51469

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-08

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R801 PSY

       UP

  • R855 PSY

       UP

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Document Information

Modified date:
05 December 2014