JR51232: CANNOT LAUNCH WEB PROCESS DESIGNER FROM DESKTOP PROCESS DESIGNER

Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• You cannot launch the Process Designer web editor (web-based
  Case Designer) from the Process Designer desktop editor if the
  custom authentication plug-in is used.
  
  AFFECTED PRODUCTS:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• If the custom authentication plug-in is used, user credentials
  are no longer cached in the desktop Process Designer internally,
  which causes an exception that prevents the web Process Designer
  from launching.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5.0 that ensures the null
  credential is handled and you can launch the web Process
  Designer without a problem.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR51232:
  
      1. Select IBM Business Process Manager with your edition
  from the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
      2. Select APAR or SPR, enter JR51232, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R855 PSY

     UP