JR51141: Number of orders and revenue statistics are not being updated fo r Marketing experiments

7.0.0.9 for Developer Express
7.0.0.9 for Developer Professional
7.0.0.9 for Developer Enterprise
7.0.0-WS-WCServer-FP009

APAR status

• Closed as program error.

Error description

• In the Management Center marketing tool, a web activity
  experiment is created to test between different content. The
  content's click actions are set to display a product or a
  category.   An order is placed that contains the products or
  categories displayed by the experiment. After placing the order,
   the experiment statistics that display the number of orders and
   revenue associated with views and clicks of the content are not
   updated.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users on v7.0 using
  Management Center marketing experiments
  
  PROBLEM ABSTRACT:
  Number of orders and revenue statistics are not being updated
  for Marketing experiments
  
  BUSINESS IMPACT:
  Business users
  cannot analyze the results of the experiment
  

Problem conclusion

• The marketing logic was expecting the content click action url
  to have particular parameters. A product was expected to have a
  ProductDisplay command with a partNumber parameter.  A category
  was expected to have a CategoryDisplay command with an
  identifier parameter.
  
  The Management Center content tool was
  creating click action urls with a different set of parameters.
  Products had a ProductDisplay command with a productId
  parameter.  Categories had a CategoryDisplay command with an
  categoryId parameter.
  
  The marketing code comparing a placed
  order with the experiment results displayed in the session was
  updated to support the ProductDisplay and CategoryDisplay
  parameters as set by the Content tool.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP