IBM Support

JR51104: Accessing WebSphere Commerce Management Center in Internet Explo rer 11 does not work.

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APAR status

  • Closed as program error.

Error description

  • WebSphere Commerce Management Center does not work in Internet
    Explorer 11.
    

Local fix

  • Use FireFox or previous versions of Internet Explorer that are
    supported in Management Center.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users that use Internet Explorer 11 to access
     Management Center.
    
    PROBLEM ABSTRACT:
    Accessing WebSphere Commerce Management Center in Internet
    Explorer 11 does not work.
    
    BUSINESS IMPACT:
    Will not be able to use Internet Explorer 11 to access
    Management Center.
    
    RECOMMENDATION:
    

Problem conclusion

  • Modified ManagementCenter.jsp and ManagementCenterMain.jsp files
     to account for new user agent changes in Internet Explorer 11
    (navigator appName and appVersion changes).
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR51104

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2014-08-25

  • Closed date

    2014-12-04

  • Last modified date

    2014-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
04 December 2014