JR50985: THE IBM BPM DOCUMENT STORE APPLICATION DOES NOT START AFTER MODIFICATIONS ARE MADE IN THE FEDERATED USER REPOSITORY

8.5.5.0-WS-BPM-IFJR50985
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• After you remove a user from the federated user repository or
  remove the file-based repository entirely, the
  IBM_BPM_DocumentStore_* application no longer starts.
  
  In the log files or FFDC, you see an exception that is similar
  to the following exception:
  
  java.lang.RuntimeException:
  com.filenet.api.exception.EngineRuntimeException: FNRCE0051E:
  E_OBJECT_NOT_FOUND: The requested item was not found.
  propertyName=Permissions, referenced
  principal=S-1-98-808530736-942814565-845427501-926166369-1647128
  883-758538849-842621750-811755060-845231416-67108864
  
  The exception indicates that IBM FileNet cannot find a user and
  that the specified user name does not look like a distinguished
  name but is a long ID-like number.
  

Local fix

• To prevent this issue from recurring, keep the users and groups
  in the federated user registry synchronized with the embedded
  document store authorizations. For example, when you delete a
  user from a repository, update the embedded document store
  authorizations and remove the authorization for the deleted
  user.
  
  A user in the file-based registry is not identical to a user in
  LDAP with the same name. Therefore, the embedded document store
  authorizations must be updated even if you move a user or group
  
  To list, remove, and add authorizations to the embedded document
  store, you can use the maintainDocumentStoreAuthorization admin
  command.
  

Problem summary

• When the IBM BPM document store application is started, the
  embedded ECM configuration is verified and missing parts are
  created, which involves creating or updating the BPMRuntimeUser
  object. All permissions of the object store are copied to the
  BPMRuntimeUser.
  
  If one of the granted users or groups of the object store is no
  longer available, an invalid permission is created for the
  BPMRuntimeUser and FileNet rejects this invalid permission.
  As a result, the IBM_BPM_DocumentStore_*  store application does
  not start.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5.0 that checks the validity
  of a user or group before copying the permission from the object
  store to the BPMRuntimeUser object.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR50985:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR50985, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R855 PSY

     UP