IBM Support

JR50977: PROCESS DESIGNER PERFORMANCE ISSUE WITH CERTAIN COACH VIEW RELATED OPERATIONS WHEN THERE IS A HIGH NETWORK LATENTCY

Fixes are available

Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • Process Designer experiences performance issues when using
certain coach view related operations when there is a high
network latentcy.

Loading the User Interface list which contains coach views using
tooltips.
Loading the coach configuration tab.

If the http calls are reviewed between the Process Designer and
Process Center you may notice that a large number of individual
calls a made related to coach view items for one Process
Designer action.

Local fix

  • Reduce the network latency between the Process Designer and
Process Center.

Problem summary

  • Products affected,

IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Problem conclusion

  • The fix for IBM BPM 8.5.0.1 is available on Fix
Central(http://www.ibm.com/support/fixcentral), and has been
included with superseding fix for JR51003. On Fix Central search
for JR51003:

    1. Select the product group, product, installed version, and
platform, and click Continue.
    2. Select APAR or SPR, enter JR51003, and click Continue.

A fix is also available for IBM BPM V8.0.1.3. The fix for this
APAR on 8.0.1.3 has been superseded and included in cumulative
fix for JR54073 . To obtain, following the instruction above,
substituting the APAR id with JR54073.

A fix is also available for IBM BPM V8.5.5.0. The fix for this
APAR on 8.5.5.0 has been superseded and included in
cumulative fix for JR52137 . To obtain, following the
instruction above, substituting the APAR id with JR52137.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

Temporary fix

  • 



Comments


    

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APAR Information




    

  • APAR number
    JR50977
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-08-07
    • 

  • Closed date
    2014-09-05
    • 

  • Last modified date
    2015-12-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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