IBM Support

JR50887: IN IBM PROCESS PORTAL, THE CHECK BOXES IN THE USER PROFILE DO NOT FUNCTION PROPERLY IN INTERNET EXPLORER 10 OR 11

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APAR status

  • Closed as program error.

Error description

  • In IBM Process Portal, when you use Internet Explorer 10 or 11,
    the User Profile check boxes appear misaligned.  In Internet
    Explorer 11, it is difficult to check and clear them. This
    problem  also occurs with other check boxes, such as the Claim
    Task dialog check box in Process Portal.
    

Local fix

Problem summary

  • This problem occurs because Internet Explorer 10 and 11 handle
    CSS styles differently, requiring updates to the CSS files.
    Internet Explorer 11 handles the DOM differently than other
    versions of IE and requires an update to the JavaScript.
    

Problem conclusion

  • A fix is available that ensures the
    check boxes render and function correctly.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50887:
    
    1. Select your product with your edition from the product
    selector, the installed version to the fix pack level, and your
    platform, and then click Continue.
    2. Select APAR or SPR, enter JR50887, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50887

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-28

  • Closed date

    2014-08-20

  • Last modified date

    2014-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021