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JR50869: AN ATTEMPT TO START A BPD FROM TIP GETS REJECTED WITH THE SNAPSHOT IS INACTIVE ERROR.

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APAR status

  • Closed as program error.

Error description

  • When user creates a new snapshot and execute a BPD from Process
    application's tip, it fails with following exception:
    com.lombardisoftware.core.TeamWorksException: Cannot start
    because the snapshot is not active or the tip
    

Local fix

Problem summary

  • ABSTRACT ?
    TRYING TO START A BPD FROM THE TIP GETS REJECTED AND YOU SEE A
    SNAPSHOT IS INACTIVE ERROR
    ERROR DESCRIPTION -
    When you try to deploy a new snapshot to IBM Process Center and
    start a BPD from the process application's tip by using the
    startProcessByName() Javascript API, the deployment fails with
    following exception:
    
    com.lombardisoftware.core.TeamWorksException: Cannot start
    because the snapshot is not active or the tip
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    
    LOCAL FIX -
    After you import a .twx file, open the process application in
    IBM Process Designer and make a simple change to anything and
    save. This action creates an unnamed snapshot for thetip and the
    error does not recur after you deploy the snapshot.
    
    PROBLEM SUMMARY
    When you start a BPD by using the startProcessByName()
    Javascript API immediately after you import the process
    application into Process Center, you see the following error:
    
    CWLLG2015E:  An unexpected runtime exception occurred. See
    exception for more details.
    Error: Wrapped com.lombardisoftware.core.TeamWorksException:
    Cannot start because the snapshot is not active or the tip.
    org.mozilla.javascript.WrappedException: Wrapped
    com.lombardisoftware.core.TeamWorksException: Cannot start
    because the
    snapshot is not active or the tip.
    
    This issue occurs only if the process is started immediately
    after the process application is imported. At that moment, the
    latest named snapshot and tip version are identical. Also, by
    default the snapshot is imported as nonactive. The server
    interprets this as a nonactive named snapshot and not a tip,
    making the tip inaccesible by any users.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1 that properly identifies
     the tip version when the process is started immediately after
    the process application is imported.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50802:
    1.Select IBM Business Process Manager with your edition from the
    product selector, the installed version to the fix pack level,
    and your platform, and then click Continue.
    2.Select APAR or SPR, enter JR50802, and click Continue.
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • After importing a TWX , open the Process Application in Process
    Designer and make a simple change to anything and save.  This
    will create a new unnamed snapshot for the TIP and the error
    cannot be reproduced after.
    

Comments

APAR Information

  • APAR number

    JR50869

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-24

  • Closed date

    2014-10-15

  • Last modified date

    2014-11-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
16 November 2014