JR50869: AN ATTEMPT TO START A BPD FROM TIP GETS REJECTED WITH THE SNAPSHOT IS INACTIVE ERROR.

8.5.5.0-WS-BPM-IFJR50869
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When user creates a new snapshot and execute a BPD from Process
  application's tip, it fails with following exception:
  com.lombardisoftware.core.TeamWorksException: Cannot start
  because the snapshot is not active or the tip
  

Local fix

Problem summary

• ABSTRACT ?
  TRYING TO START A BPD FROM THE TIP GETS REJECTED AND YOU SEE A
  SNAPSHOT IS INACTIVE ERROR
  ERROR DESCRIPTION -
  When you try to deploy a new snapshot to IBM Process Center and
  start a BPD from the process application's tip by using the
  startProcessByName() Javascript API, the deployment fails with
  following exception:
  
  com.lombardisoftware.core.TeamWorksException: Cannot start
  because the snapshot is not active or the tip
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  
  LOCAL FIX -
  After you import a .twx file, open the process application in
  IBM Process Designer and make a simple change to anything and
  save. This action creates an unnamed snapshot for thetip and the
  error does not recur after you deploy the snapshot.
  
  PROBLEM SUMMARY
  When you start a BPD by using the startProcessByName()
  Javascript API immediately after you import the process
  application into Process Center, you see the following error:
  
  CWLLG2015E:  An unexpected runtime exception occurred. See
  exception for more details.
  Error: Wrapped com.lombardisoftware.core.TeamWorksException:
  Cannot start because the snapshot is not active or the tip.
  org.mozilla.javascript.WrappedException: Wrapped
  com.lombardisoftware.core.TeamWorksException: Cannot start
  because the
  snapshot is not active or the tip.
  
  This issue occurs only if the process is started immediately
  after the process application is imported. At that moment, the
  latest named snapshot and tip version are identical. Also, by
  default the snapshot is imported as nonactive. The server
  interprets this as a nonactive named snapshot and not a tip,
  making the tip inaccesible by any users.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 that properly identifies
   the tip version when the process is started immediately after
  the process application is imported.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR50802:
  1.Select IBM Business Process Manager with your edition from the
  product selector, the installed version to the fix pack level,
  and your platform, and then click Continue.
  2.Select APAR or SPR, enter JR50802, and click Continue.
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• After importing a TWX , open the Process Application in Process
  Designer and make a simple change to anything and save.  This
  will create a new unnamed snapshot for the TIP and the error
  cannot be reproduced after.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R855 PSY

     UP