IBM Support

JR50819: UNABLE TO CREATE NEW DEPLOYMENT ENVIRONMENT IN ADMINISTRATIVE CONSOLE IF THE PRIMARY ADMIN USER IS DIFFERENT THAN THE CELL

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APAR status

  • Closed as program error.

Error description

  • If you change the primary admin user after you create the IBM
    Business Process Manager (BPM) profiles and later try to
    create a new deployment environment (DE) by using the
    administrative console DE wizard when logged in as the IBM BPM
    cell admin user, you see following error in the administrative
    console:
    
    The login user ($CellAdmin) does not have required access to
    create a deployment environment. Use cell administrator
    ($PrimaryAdmin) to log in.
    

Local fix

  • - Change the WebSphere Primary Admin user same as CellAdmin
    user
    - Restart the Deployment Manager
    - Log as CellAdmin user
    - Create the  new Deployment Environment
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM BPM Advanced                            *
    *                  IBM BPM Standard                            *
    ****************************************************************
    * PROBLEM DESCRIPTION: If you change the primary admin user    *
    *                      after you create the IBM Business       *
    *                      Process Manager (BPM) profiles and      *
    *                      later try to create a new deployment    *
    *                      environment (DE) by using the           *
    *                      administrative console DE wizard when   *
    *                      logged in as the IBM BPM cell admin     *
    *                      user, you see following error in the    *
    *                      administrative console:                 *
    *                      The login user ($CellAdmin) does not    *
    *                      have required access to create a        *
    *                      deployment environment. Use cell        *
    *                      administrator ($PrimaryAdmin) to log    *
    *                      in.                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    You cannot create a new deployment environment in the
    administrative console when you are not logged in as the
    primary admin user.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5 that allows cell admin
    users to create a new deployment environment irrespective of
    what the WebSphere Primary Admin user is.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50819:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR50819, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Log in by using the primary admin user to create the IBM BPM
    deployment environment.
    

Comments

APAR Information

  • APAR number

    JR50819

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-17

  • Closed date

    2014-09-01

  • Last modified date

    2014-09-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
01 September 2014