IBM Support

JR50811: STORE AND FORWARD WIDGET DOES NOT WORK IN LANGUAGES OTHER THAN ENGLISH

Fixes are available

Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • Usually, the status of item service control point is switched
between  ﾢ￢ﾂﾬ ﾓStore ﾢ￢ﾂﾬ   and  ﾢ￢ﾂﾬ ﾓForward ﾢ￢ﾂﾬ   when you c
Forward buttons. however, if you switch the browser from
English to another language, switching the state in these
widgets no longer works. This issue occurs only in the  ﾢ￢ﾂﾬ ﾓSt
and forward ﾢ￢ﾂﾬ   and  ﾢ￢ﾂﾬ ﾓState and forward detail ﾢ￢ﾂﾬ   wi

Local fix

  • 1) Switch browser language to English
2) Change store and forward state as desired
3) Switch browser language back

Problem summary

  • ****************************************************************
* USERS AFFECTED:  IBM Business Process Manager (BPM)          *
*                  Advanced                                    *
*                  IBM BPM Standard                            *
*                  IBM BPM Express                             *
****************************************************************
* PROBLEM DESCRIPTION: Usually, the status of item service     *
*                      control point is switched between       *
*                       ¢â‚¬ “Store ¢â‚¬  ½ and  ¢â‚¬ “Forward ¢
*                      click                                   *
*                      the Save or Forward buttons. however,   *
*                      if you switch the browser from          *
*                      English to another language,            *
*                      switching the state in these widgets    *
*                      no longer works. This issue occurs      *
*                      only in the  ¢â‚¬ “State and forward ¢â‚¬
*                       ¢â‚¬ “State and forward detail ¢â‚¬  ½
*                      widgets.                                *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
No additional information is available.

Problem conclusion

  • A fix is available for IBM BPM V7.5.1.1 that solves the
problem of switching the state in the  ¢â‚¬ “State and forward ¢
 ¢â‚¬ “State and forward detail ¢â‚¬  ½ widgets when the browser
a language other than English.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR50811:

1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
2. Select APAR or SPR, enter JR50811, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR50811
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    751
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-07-17
    • 

  • Closed date
    2014-09-14
    • 

  • Last modified date
    2014-09-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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