Direct links to fixes
APAR status
Closed as program error.
Error description
The Enterprise Content Management (ECM) integration service getDocument step returns an object of type ECMDocument. One of the properties in the ECMDocument is the contentURL, which you use to view the actual document content in IBM Process Portal. When the integration service is located in a toolkit and the ECM server is defined in a different toolkit or in the process application, the contentURL is not correctly generated. The snapshotId parameter value of this contentURL is incorrect. As a result, when you try to open the URL, a "no content" message is displayed in the browser.
Local fix
Problem summary
When the URL is processed, the ECM server definition is not found and the document cannot be retrieved. This issue occurs because the ECM server was defined in a different toolkit or in the process application.
Problem conclusion
A fix is available for IBM BPM V8.5.0.1 that corrects the generation of the contentURL so that the snapshotId parameter is correctly generated. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR50796: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR50796, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR50796
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-07-17
Closed date
2014-09-17
Last modified date
2014-09-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021