IBM Support

JR50747: CMVC 236065 - e-Marketing Spot recommendations do not appear on the storefront for newly created e-Marketing Spots

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APAR status

  • Closed as program error.

Error description

  • A new e-Marketing Spot is created in Management Center and
    default content is assigned to the e-Marketing Spot. When
    viewing the e-Marketing Spot in the store page on the authoring
    environment (not in store preview), the default content does not
     appear when store page JSP caching is enabled.
    

Local fix

  • Clear the dynacache base cache after creating the e-Marketing
    Spot.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 who have store page JSP caching
    in the authoring environment.
    
    PROBLEM ABSTRACT:
    e-Marketing Spot recommendations do not appear on the storefront
    for newly created e-Marketing Spots
    
    BUSINESS IMPACT:
    Business users cannot test e-Marketing Spot changes.
    
    RECOMMENDATION:
    

Problem conclusion

  • Added support of invalidation policies in the cachespec to
    invalidate base cache JSP pages when a new e-Marketing Spot is
    created. See the APAR Additional Installation instructions for
    the entries that need to be added to the store cachespec.xml
    file.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50747

  • Reported component name

    WC BUS DEV ED W

  • Reported component ID

    5724I3900

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-10

  • Closed date

    2014-10-08

  • Last modified date

    2014-10-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS DEV ED W

  • Fixed component ID

    5724I3900

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
08 October 2014