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JR50740: Payments cannot be processed during daylight savings change

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • During Daylight Savings change, orders cannot be processed by
    end users or Customer Service Representatives (CSRs) when using
    an Oracle database.
    An error like the following can be seen in
    the logs:
    [29/03/14 13:07:14:823 GMT] 000001b2 RemoteExcepti E
    ヒᄄᆱ CNTR0019E: EJB threw an unexpected (non-declared) exception
    during invocation of method
    "findWithParameterizedPushDownQuery". Exception data:
    com.ibm.ejs.persistence.EJSPersistenceException: find failed:;
    nested exception is:ヒᄄᆱ
    java.sql.SQLDataException: ORA-01878:
    specified field not found in datetime or interval
        at com.ibm
    .commerce.order.objects.EJSJDBCPersisterCMPOrderItemBean_f71c87f
    3.findWithParameterizedPushDownQuery(EJSJDBCPersisterCMPOrderIte
    mBean_f71c87f3.java:1358)
        at com.ibm.commerce.order.objects.
    EJSCMPOrderItemHomeBean_f71c87f3.findWithParameterizedPushDownQu
    ery(EJSCMPOrderItemHomeBean_f71c87f3.java:269)
        at com.ibm.co
    mmerce.order.objects.EJSRemoteCMPOrderItemHome_f71c87f3.findWith
    ParameterizedPushDownQuery(EJSRemoteCMPOrderItemHome_f71c87f3.ja
    va:325)
        at com.ibm.commerce.order.objects._OrderItemHome_Stu
    b.findWithParameterizedPushDownQuery(_OrderItemHome_Stub.java:14
    26)
        at com.ibm.commerce.order.objects.OrderItemAccessBean.fi
    ndWithParameterizedPushDownQuery(OrderItemAccessBean.java:2881)
    at com.ibm.commerce.order.utils.ResolveOrderItemsCmdImpl.resolve
    ATPAbbreviation(ResolveOrderItemsCmdImpl.java:524)
        at com.ib
    m.commerce.order.utils.ResolveOrderItemsCmdImpl.performExecute(R
    esolveOrderItemsCmdImpl.java:251)
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7 who use an
    Oracle database
    
    PROBLEM ABSTRACT:
    Payments cannot be processed
    during daylight savings change
    
    BUSINESS IMPACT:
    Payments cannot
    be processed during this time
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR50740

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-10

  • Closed date

    2014-11-25

  • Last modified date

    2014-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021