JR50679: Service Level Agreement (SLA) consequence is not triggered each time an SLA is violated.

8.5.0.1-WS-BPM-IFJR50679
8.5.5.0-WS-BPM-IFJR50679
7.5.1.2-WS-BPM-IFJR50679
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• An SLA consequence is not triggered each time an SLA is
  violated. The consequence is only triggered when an SLA goes
  from being non-violated to violated.
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• SLA consequence is not triggered each time an SLA is violated.
  This issue occurs because the product was originally designed to
  trigger SLA consequences only when a SLA goes from non-violated
  to violated.
  

Problem conclusion

• A fix for IBM BPM V7.5.1.2  is available that allows a flag to
  be set in 100Custom.xml to enable/disable the triggering of SLA
  consequences each time the SLA is violated.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR50679:
  
       1. Select IBM Business Process Manager with your edition
  from the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
       2. Select APAR or SPR, enter JR50679, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R751 PSY

     UP