IBM Support

JR50679: Service Level Agreement (SLA) consequence is not triggered each time an SLA is violated.

Direct links to fixes

8.5.0.1-WS-BPM-IFJR50679
8.5.5.0-WS-BPM-IFJR50679
7.5.1.2-WS-BPM-IFJR50679
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • An SLA consequence is not triggered each time an SLA is
violated. The consequence is only triggered when an SLA goes
from being non-violated to violated.

PRODUCTS AFFECTED:
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • SLA consequence is not triggered each time an SLA is violated.
This issue occurs because the product was originally designed to
trigger SLA consequences only when a SLA goes from non-violated
to violated.

    



Problem conclusion


    

  • A fix for IBM BPM V7.5.1.2  is available that allows a flag to
be set in 100Custom.xml to enable/disable the triggering of SLA
consequences each time the SLA is violated.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR50679:

     1. Select IBM Business Process Manager with your edition
from the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
     2. Select APAR or SPR, enter JR50679, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR50679
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    751
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-07-03
    • 

  • Closed date
    2014-08-22
    • 

  • Last modified date
    2014-08-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R751  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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