IBM Support

JR50595: PROCESS PORTAL RETURNS REQUESTED FILE WITH AN INCORRECT NAME

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you use Chrome or Internet Explorer to download a document
    from the Process Portal stream tab, and the file name contains
    non-ASCII characters, the file name that is returned contains
    question marks for the non-ASCII characters.
    

Local fix

  • N/A
    

Problem summary

  • When you request a document from Process Portal, the file that
    is returned has question marks in place of non-ASCII characters
    because the browser does not properly handle non-ASCII
    characters in file names when it uploads the document from
    Process Portal.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Problem conclusion

  • A fix for IBM BPM 8.5.0.1 and 8.5.5.0 is available that fixes
    Process Portal, returning the correct file name for the
    requested document.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50595:
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR50595, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50595

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-24

  • Closed date

    2014-08-13

  • Last modified date

    2014-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 September 2014