JR50517: Inconsistent ordering of the product list in the Aurora mobile store when using pagination controls

APAR status

• Closed as program error.

Error description

• When browsing products within a categories in the Aurora mobile
  store, in the case where there are more than one page and the
  default "Sort by Relevance" option is selected, We may see
  inconsistent ordering of the product list when switching between
  pages using the "Previous" or "Next" links. The other sorting
  options, "Sort by Brand" and "Sort by Price" are unaffected when
  using the pagination controls.
  

Local fix

Problem summary

• USERS AFFECTED:
   WebSphere Commerce users on v7.0 who use the Aurora mobile
  store.
  
   PROBLEM ABSTRACT:
   Inconsistent ordering of the product list in the Aurora mobile
  store when using pagination controls
  
   BUSINESS IMPACT:
   The inconsistent ordering of the product list may make it
  difficult for shoppers to locate a target product.
  
   RECOMMENDATION:
  

Problem conclusion

• The URLs used by the mobile storefront pagination and sorting
  controls add a default orderBy value of 0, which is undefined,
  causing the product list ordering to change when navigating the
  product list using the "Next" or "Previous" links, or sorting
  the list using the "Sort by Relevance" option. The URL was
  updated so that it does not contain a default value for orderBy
  in the case where "Sort by Relevance" is selected.
   -------------------------------------------------------------
   The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
   http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  3C COM PROF ED

• Fixed component ID

  5724I4000

Applicable component levels

• R700 PSY

     UP