IBM Support

JR50488: DOCUMENT PROPERTIES IN 'CREATE DOCUMENT DIALOG' ARE NOT DISPLAYED IF BROWSER WINDOW DOES NOT HAVE ENOUGH SPACE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ABSTRACT: DOCUMENT PROPERTIES IN 'CREATE DOCUMENT DIALOG' FROM
    DOCUMENT LIST ARE NOT DISPLAYED IF BROWSER WINDOW DOES NOT HAVE
    ENOUGH SPACE TO DISPLAY THE IFRAME
    
    ERROR DESCRIPTION:
    When you try to add a document to a document list, the document
    properties (such as file name, type, and so on) are not being
    displayed. This issue can be seen when the screen resolution is
    too low or the browser window is resized to a point where it
    cannot provide enough space to display the entire iFrame.
    
    AFFECTED PRODUCTS:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Workaround:
    1. Adapt your screen resolution (Higher than 1366x768)
    2. Expand your coach view
    3. Close all uneeded toolbars in your browser
    

Problem summary

  • The iFrame is not provided with enough space to list all
    document properties (due to small window size or resolution).
    

Problem conclusion

  • A fix is available for IBM BPM 8.5.0.1 and 8.5.5.0 that adds a
    vertical scroll bar to the list of document properties if there
    is not already enough available space. On Fix Central
    (http://www.ibm.com/support/fixcentral), search for JR50488:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR50488, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50488

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-13

  • Closed date

    2014-08-18

  • Last modified date

    2014-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
03 October 2014