IBM Support

JR50481: HERITAGE COACHES DO NOT LOAD CORRECTLY IN INTERNET EXPLORER 10

Direct links to fixes

8.5.0.1-WS-BPM-IFJR50481
8.5.5.0-WS-BPM-IFJR50481
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you run IBM Process Portal in Internet Explorer 10,
heritage coaches do not load correctly.

PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • Internet Explorer 5 Quirks mode is the document mode required
for heritage coaches to load properly in Internet Explorer 10.
This mode cannot be used in the same browser window in which
Process Portal runs.

    



Problem conclusion


    

  • A fix is available for IBM BPM V8.0.1.2, V8.5.0.1, and V8.5.5.0
that adds a new property, launch-in-new-window-enabled, that,
when set to true, forces a coach to be loaded in a new browser
window. This coach must be for a task selected from the task
list on the Work tab, a dashboard selected from the Dashboards
tab menu, or a process or human service selected from the Launch
tab in the right pane.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR50481:

 1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
 2. Select APAR or SPR, enter JR50481, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR50481
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-06-11
    • 

  • Closed date
    2015-02-19
    • 

  • Last modified date
    2015-08-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R801  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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