IBM Support

JR50481: HERITAGE COACHES DO NOT LOAD CORRECTLY IN INTERNET EXPLORER 10

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you run IBM Process Portal in Internet Explorer 10,
    heritage coaches do not load correctly.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • Internet Explorer 5 Quirks mode is the document mode required
    for heritage coaches to load properly in Internet Explorer 10.
    This mode cannot be used in the same browser window in which
    Process Portal runs.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.2, V8.5.0.1, and V8.5.5.0
    that adds a new property, launch-in-new-window-enabled, that,
    when set to true, forces a coach to be loaded in a new browser
    window. This coach must be for a task selected from the task
    list on the Work tab, a dashboard selected from the Dashboards
    tab menu, or a process or human service selected from the Launch
    tab in the right pane.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50481:
    
     1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
     2. Select APAR or SPR, enter JR50481, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR50481

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-11

  • Closed date

    2015-02-19

  • Last modified date

    2015-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
07 August 2015