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JR50446: CORRUPT ECM URL CAUSES 'JAVA.NET.SOCKETTIMEOUTEXCEPTION: ASYNC OPERATION TIMED OUT'.

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APAR status

  • Closed as fixed if next.

Error description

  • URL of the ECMServer configuration is invalid. This URL is
    created at design time in Process Designer. Due to this invalid
    URL the first parameter ("credentialEnforce=true") of the
    request cannot be parsed by the runtime. And therefore the
    wrong user is taken to connect to ECM System.
    
     ECM server settings are corrupt in the database, and the
    runtime does not handle this correctly.  Process Designer
    converts the
    ECM server settings into an URL and stores it in an Environment
    Variable.  The runtime attempts to determine the correct
    authorization,
    by parsing the URL and checking for the credentialEnforced flag.
    Because the URL is invalid, this is not correctly interrupted
    and
    sometimes the SSO code path is taken.  The outbound call fails
    because
    SSO is not established.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • The customer can however work around the issue by the following
    procedure:
    
    (I) For "named snapshots" the user can overwrite the ECM Server
    configuration in the Process admin console. Do so:
     (1) Log-on to Process Admin Console.
     (2) Click "installed Applications" and choose the appropriate
    application and snapshot.
     (3) Click on "Servers" and choose the configured ECM Server.
     (4) Do a "dummy" change (e.g. change and change back the user
    name) and
    apply the change.
    
    This will update the URL in the database and the runtime will
    take this
    valid URL instead.
    
    (II) For running the "TIP" out of process designer, you cannot
    overwrite
    the ECM Server configuration. But you can remove the ECM Server
    configuration completely and recreate it again. It is important
    that you
    do not change the values of the configuration once they are
    saved,
    because this will again invalidate the URL.
    

Problem summary

  • Affects customers that use PD to author ECM connections. URL
    generation breaks down if question marks are entered into
    "Context Path" text box. More than one question mark in a URL
    break Java's URL parsing. User input needs to be sanitized.
    
    A fix will be incorporated into a later release that sanitizes
    user input to make sure it does not contain any question marks.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR50446

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-06

  • Closed date

    2014-07-29

  • Last modified date

    2014-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R850 PSN

       UP

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Document Information

Modified date:
29 July 2014