IBM Support

JR50404: HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT SCENARIO KEY IS NOT TAKING EFFECT WHEN CONFIGURED ON PROCESS SERVER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If the IBM Process Center and the online IBM Process Server are
    connected by a load balancer and the load balancer is not
    configured to route the traffic between the Process Server and
    the Process Center, it should be possible to use the
    HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key, which by
    default is the INTERNAL_CLIENT scenario,  for direct
    communication. However, online deployment is not working even
    after configuring the HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT
    scenario key.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Make sure process center can communicate with process server via
    load balancer.
    

Problem summary

  • ProcessServerInternalUrlServlet is not using
    HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key as one of
    its endpoints, which results in incorrect configuration.
    

Problem conclusion

  • A fix is available for IBM BPM 8.5.0.1 that correctly updates
    ProcessServerInternalUrlServlet to use the
    HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50404:
    1.Select IBM Business Process Manager with your edition from the
    product selector, the installed version to the fix pack level,
    and your platform, and then click Continue.
    2.Select APAR or SPR, enter JR50404, and click Continue.
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50404

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-03

  • Closed date

    2014-06-20

  • Last modified date

    2014-06-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
20 June 2014