JR50387: STAFF RESOLUTION FOR HUMAN TASKS MAY NOT OCCUR UPON STAFF QUERY REFRESH

Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If you deleted users or groups from your user registry,
  refreshed your staff queries, and thereafter recreated those
  users or groups, you may observe that upon another staff query
  refresh the staff queries concerned are not refreshed.
  

Local fix

Problem summary

• If there are staff queries that rely on users or groups in the
  user registry and those users or groups are deleted from the
  user registry, this results in setting respective staff query
  results to "nobody" during staff query refresh. If you now
  recreated those users or groups, during staff query refresh, the
  "nobody" flag of staff query results would need to be cleared
  again. In certain scenarios this is missing and thus the staff
  query refresh does not work properly.
  

Problem conclusion

• A fix is available for IBM BPM 8.0.1.2 that now clears the
  "nobody flag", if at least one user or group can be resolved.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR50387:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR50387, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  
  A fix will be incorporated into a later release.
  
  For IBM BPM V8.5.5.0 only: JR50387 is contained in interim fix
  JR51941. Please download and install JR51941.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

     UP